Look it up
The bot searches your own products, policies and help docs first, instead of guessing from general knowledge.
Top Rated on Upwork · Shopify & AI developer · replies within 4 hours
AI · OpenAI · Claude · RAG
I build chatbots and agents that do a specific job well: answering product questions, handling order-status and policy questions, or taking actions through your systems within limits you define.
Starting at $1,500 · depends on data sources and integrations
Illustrative conversation, not a real store.
How it answers
The bot searches your own products, policies and help docs first, instead of guessing from general knowledge.
It replies from what it found, with the source, and says "I don't know" when the answer is not there.
Refunds, complaints and anything sensitive go to a person, with the conversation attached.
A chatbot trained on your catalog and policies that answers sizing, shipping, returns and stock questions, links to the right product, and hands off to a person when it should.
Retrieval-augmented generation (RAG) grounds answers in your documents. I set up the data pipeline, test answers against real questions, and tune until the bot stops making things up.
Agents that look up orders, create tickets or update records through your APIs, with permission limits, confirmation steps and a full log of what they did.
Server-side API keys, rate limiting, abuse protection, cost caps and monitoring. I also tell you where AI is the wrong tool.
Start small, then grow it
A focused first version on one job (product questions, order status or policy answers) is the fastest way to see whether it pays off. I'll also tell you honestly where AI is the wrong tool.
Tell me what you need. You get an honest estimate after a read-only look at your store, and you pay nothing for the conversation.